Contact us

Privacy policy

Barclays Pension Funds Trustees Limited ("we" or "us") take your privacy seriously. We are registered on the public register of data controllers maintained by the Information Commissioner in the UK and are committed to complying with the UK’s Data Protection Act 1998 and any other applicable data protection legislation to ensure we properly protect your personal information (information which identifies you or is capable of doing so).

Please take the time to read our privacy policy as it explains how we collect, use and store the personal information you and others provide to us. If at any time, you don’t feel we’ve lived up to commitment, please let us know straightaway.

What information do you collect?

Your HR department has provided us (Barclays Pension Funds Trustees) with details needed to administer your benefits. This includes your:

In addition to this information, you may also provide us with:

What will you use my information for?

We will only use your information for the purpose of administering your pension benefits and payments. However, we may also share your information for other limited purposes listed in the next section.

Will you share my information with anyone else?

In order for us to administer your pension benefits and any payments, we will share your information with:

In addition, Government bodies such as the National Insurance Contribution Office (NICO) and the Department for Work and Pensions (DWP) may send us information about you; for example, about your contracted-out entitlement (NICO) or your State pension benefits (DWP). Fund managers will also send us information about the performance and growth of your investments.

Will you send my information outside the UK?

In order for us to administer your pension benefits, we will transfer your personal information (including sensitive personal information) outside of the European Economic Area (EEA). The EEA comprises those countries that are in the European Union (EU) and some other countries that are considered to have sufficient laws to ensure personal information is protected.

When transferring your information outside of the EEA, we will take steps to ensure the same levels of protection are in place as are applied within the EEA.

How will you store my information?

Your information will normally be stored electronically on our administrator’s database, workflow and document management systems. They may store your information in paper format whilst they work on it, but once complete, it will be scanned and stored electronically.

How long will you store my information?

Paper copy will be stored for 6 months after being scanned and will then be securely destroyed (with the exception of original legal documents such as birth/marriage certificates, which will be returned to you).

Scanned and other electronically held information will then normally continue to be stored for you after our liability to you ends. This enables us to respond to any subsequent queries that may arise in later years. Our liability to you will end when any of the following events occur:

How will you keep my information safe?

We have various measures in place to protect your personal information:

What rights do I have?

You have the right to:

Barclays team
The Barclays Bank UK Retirement Fund
PO Box 709
Redhill
RH1 9EG, UK

Send us an email

Tel: +44 (0) 1737 227 567

 

Read about the UKRF’s approach to responsible investment.