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Privacy policy

Barclays Pension Funds Trustees Limited ("we" or "us") take your privacy seriously. We are registered on the public register of data controllers maintained by the Information Commissioner in the UK and are committed to complying with the UK’s Data Protection Act 1998 and any other applicable data protection legislation to ensure we properly protect your personal information (information which identifies you or is capable of doing so).

Please take the time to read this privacy notice as it explains how we collect, use and store the personal information you and others provide to us. If at any time, you don’t feel we’ve lived up to a commitment, please let us know straightaway.

What information do you collect?

When you become eligible to join the Barclays Pension Scheme, your HR department will provide us (Barclays Pension Funds Trustees) with your:

When you become a member, you may also provide us with:

What will you use my information for?

We will only use your information for the purpose of administering your pension benefits and payments. However, we may also share your information for other limited purposes listed in the next section.

Will you share my information with anyone else?

We may share your personal information with third parties for the purpose of communicating with you about your pension and benefits.

In order for us to administer your pension benefits and any payments, we will share your information with:

In addition, Government bodies such as the National Insurance Contribution Office (NICO) and the Department for Work and Pensions (DWP) may send us information about you; for example, about your contracted-out entitlement (NICO) or your State pension benefits (DWP). Fund managers will also send us information about the performance and growth of your investments.

Will you send my information outside the UK?

In order for us to administer your pension benefits, we will transfer your personal information (including sensitive personal information) outside of the European Economic Area (EEA). The EEA comprises those countries that are in the European Union (EU) and some other countries that are considered to have sufficient laws to ensure personal information is protected.

When transferring your information outside of the EEA, we will take steps to ensure the same levels of protection are in place as are applied within the EEA.

How will you store my information?

Your information will normally be stored electronically on our administrator’s database, workflow and document management systems. They may store your information in paper format whilst they work on it, but once complete, it will be scanned and stored electronically.

How long will you store my information?

Paper copy will be stored for 3 months after being scanned and will then be securely destroyed (with the exception of original legal documents such as birth/marriage certificates, which will be returned to you).

Scanned and other electronically held information will then be stored until 12 years after all liabilities under the UKRF are extinguished.

The Trustee needs to retain accurate records of who has benefit entitlements under the Trust as pension benefits are built up over such a long period of time, people often forget where they do and don’t have benefits, and by keeping this information, we will be able to assist you should you find this happens to you.

How will you keep my information safe?

We have various measures in place to protect your personal information:

What rights do I have?

You have the right to:

Barclays team
The Barclays Bank UK Retirement Fund
PO Box 709

Send us an email

Tel: +44 (0) 1737 227 567


Read about the UKRF’s approach to responsible investment.